Kyle Rauch

Customer Success

CSM Account Pulse: Single-page Streamlit dashboard a CSM opens every Monday.

Role

Sole developer

Duration

3 months

CSM Account Pulse hero

Overview

Documented v1→v5 prompt iteration with 7 eval result files and 5 held-out scenarios. Renewal-prose receipts on the live path. Built to be the one tab a CSM actually keeps open.

Case study

Full write-up landing in a later milestone. For now, the canonical source is the GitHub repo — it contains the README, eval results, architecture notes, and current state of the project.

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